Connect your internal documents and get instant, accurate answers, all hosted securely on your own servers

An AI assistant that understands your documents and respects access rights

RAG

Turn Confluence, Jira, and your documents (PDF, DOCX, CSV) into a trustworthy AI assistant. Ask natural questions and get cited answers — with results filtered by your existing permissions.

On‑prem by default: deploy on local PC with a local LLM. No data leaves your network. We provide full installation assistance and ongoing support for self‑hosted environments.

Why teams choose us

  • Find answers instantly — Our assistant quickly searches through all your documents, pages, and attachments to show the most relevant information — no more digging through endless files.
  • Trust every response — Each answer includes clear references and direct links to the original document, so you can always see exactly where the information came from.
  • Keep your data private — Everything runs safely inside your company’s own system — even fully offline if you want. Your data never leaves your network or goes to the cloud.
  • Respect your permissions — Users only see what they’re allowed to see. The assistant automatically follows the same access rules you already have in Jira or Confluence — no extra setup needed.
  • Easy installation and support — We provide simple installation on your local server or PC, along with regular updates, monitoring, and full support from the MadArtSoft team.

Who it’s for

  • For Engineering and IT Teams — Stay focused and save time — get the information you need during incidents, planning, or reviews without jumping between multiple tools.
  • For Support and Operations — Find answers instantly and reduce repetitive “Where can I find this?” questions. Every reply includes trusted sources so your team can respond faster and with confidence.
  • For Regulated Organizations — Keep full control of your data with on-site installation, detailed activity logs, and strict data-residency options that meet compliance requirements.

Ask in plain English and other language — get instant, trusted answers

  • No need to learn special commands or search filters. Just ask naturally:

    💬 “Show me which Payment tasks were delayed last quarter, who owns them, and what caused the delays.”
    → Get a clear summary with names, timelines, and blockers — all linked to the original Jira issues.

    💬 “What are the steps for fixing high CPU usage on our database, and what changed since last time?”
    → The assistant finds your internal runbook, compares versions, and highlights updates.

    💬 “In this vendor manual PDF, what’s the safe operating temperature — and where exactly is that written?”
    → It reads the document, finds the answer, and shows you the source page.

    💬 “Summarise our latest sprint results and share links to the top five Jira tickets.”
    → Get instant, accurate summaries ready to share with your team.

Works with the tools you already use

Connects directly to your existing systems — no complex setup needed:

  • Confluence — reads pages, spaces, and attachments

  • Jira — understands issues, comments, and linked files

  • Documents — supports PDFs, Word, Excel, and shared drives

  • Other sources — can also read wikis, web pages, and internal links

Easy to access anywhere

Use the assistant where your team already works:

  • In your browser (web app)

  • Inside Confluence (“Ask this space” button)

  • In Jira (right from the issue sidebar)

  • In Slack or Microsoft Teams

Secure and private by design

Your company stays in control at all times:

  • Single sign-on with Okta or Azure AD

  • Full activity logs and audit trails

  • Optional use of your own encryption keys for maximum security

How it works — in simple steps

  • 1. Install and connect
    Set up the software on your own computer or company server — everything stays inside your network.
    Then connect it securely to your Jira and Confluence accounts. Choose which projects or spaces it should read and who can access what.

    2. Gather and organize information
    The assistant automatically scans your pages, issues, comments, and attachments — even reading text inside PDFs or images. It keeps everything up to date as changes happen.

    3. Search intelligently
    When someone asks a question, the system looks through all your connected sources using both keyword and meaning-based search. It understands relationships between issues and projects to bring back the most relevant content.

    4. Deliver clear, trusted answers
    The AI assistant writes a natural, easy-to-read answer with direct links to the original pages or tickets. If it’s not confident in the result, it simply tells you — no guessing.

    5. Continuously improve
    The system learns from feedback, tracks accuracy, and highlights where answers can be improved — so it gets smarter and more reliable over time.

Secure by design — your data stays private

  • Runs safely inside your own network
    The assistant is installed directly on your company’s computer or server. No information ever leaves your system, and it can even run completely offline if needed.

    Full support for local installations
    The MadArtSoft team helps you set everything up, provides regular updates, and ensures your system follows best practices for security and performance.

    Respects your existing permissions
    The assistant automatically follows the same access rules you already have in Jira and Confluence. Users only see the information they’re allowed to see — everything else stays hidden by default.

    No data used for training
    Your company’s information is never shared or used to train any AI model. What you ask and what you upload remain fully private.

    Protects sensitive data
    Built-in filters automatically block or hide personal details and confidential information, ensuring only safe content is shown in responses.

    Transparent and auditable
    Every request and answer is logged with its original source, giving you full traceability and peace of mind.

Your New AI
Assistant